Terms of use
The terms that apply when you use Grandtell: what the books can be relied on for, your stories, acceptable use and support.
Last updated 28 October 2026
What this is
Grandtell sends questions to a storyteller one at a time and keeps their answers in a book the family reads by secret link. Anyone who has a link can use it until the person who keeps the book replaces it, so share each link only with the people it is for. Grandtell collects the family's own stories: it gives no medical, legal or genealogy advice and checks no facts.
Names used
Memoir, printing and family-history services are mentioned only to say what this is not. Grandtell is not affiliated with any memoir, printing or family-history company.
Payments
No paid plan is offered at present; if one is added, this page will describe it.
Your content
The stories belong to the people who tell them and the family who asked. The person who keeps the book decides who has its links. Stories are kept until you delete them, and you can download the book any time: every story is in the file on the account page, and you can delete a book or the whole account there too. The privacy page says exactly what is stored and for how long.
Acceptable use
Use a book for your own family's stories. Do not post anything unlawful or hateful, do not put a child's name, email address or phone number in a suggestion, do not try to guess links, and do not send requests at a rate that degrades the site for other people.
Warranty and liability
The site is provided as it is, without warranty of any kind, and runs within free hosting limits that can make it busy for a while. To the extent the law allows, Grandtell is not liable for any loss arising from its use, including an answer that was not saved or a link that was shared further than intended.
Contact
Questions and problem reports go to [email protected].